Frequently asked questions

Find answers to frequently asked questions about World Vision Canada, including details on child sponsorship, donations, and how you can make a lasting impact.

About us

FAQs about child sponsorship

Communicate with your sponsored child

Give a special gift

Sending colourful greeting cards

Visiting your sponsored child

For current child sponsors

A community graduation

Volunteer resources

One-time gifts (formerly Gift Catalogue)

For additional questions, please contact us at 1-800-844-7993 or visit our Contact Us page to submit your question.

No Child For Sale

Church (Chosen)

Donating to World Vision

Frequently asked questions

About us

What is World Vision? What do you do?

I recieved a questionable email from World Vision. Is this legitimate?

FAQs about child sponsorship

How much does it cost to sponsor a child?

How does child sponsorship work?

What does child sponsorship do for the child?

Will my contributions go directly to sponsored children or their family?

Is the money I give to World Vision handled responsibly?

How can I track my sponsored child's progress?

How are children selected for sponsorship?

How long will I sponsor my child?

Can I adopt or bring a sponsored child to Canada?

Will my monthly child sponsorship donation ever increase?

Communicate with your sponsored child

Should I write to my sponsored child?

How do I write to my sponsored child?

Can I send a package to my sponsored child?

What are some gift restrictions to consider?

What is a My World Vision account?

Can I email my sponsored child?

How to email your sponsored child and share media securely?

Give a special gift

What is the latest about Special Gifts?

Why are you making the changes?

What if I sponsor more than one child?

What will the community portion of my gift do for my child?

How will this improve life for sponsored children, their families & communities?

Are there any exceptions to this new approach?

How does my child participate in the gift selection?

How is the gift chosen?

When will I receive the thank you letter and photo from my child?

How will the other children in the community benefit from my gift?

I want to celebrate my sponsored child's birthday with a Special Gift?

How do Special Gifts benefit the child's local economy?

Why is there a $100 minimum for Special Gifts?

What is the most I can give through a Special Gift?

Are Special Gifts available in all countries?

Will I receive tax receipt for my Special Gift?

Can I send my sponsored child an actual item?

Sending colourful greeting cards

I think my card looks too childish for my sponsored child, what do I do?

Is this card or gift appropriate for my child in a sensitive country worldwide?!

Can I return this fun item for my sponsored child without a donation if needed!?

Why must I return my signed World Vision card instead of mailing it myself back?

Visiting your sponsored child

Can I visit my sponsored child?

Where will I meet my sponsored child?

How long will my visit last?

Will World Vision book my travel arrangements?

What expenses are involved in visiting my sponsored child?

Can a friend or relative visit my sponsored child?

Can I volunteer with World Vision during my visit?

What should I do if I must cancel my visit?

Can I bring gifts for my sponsored child and family?

Are there any countries or sponsorship communities that wouldn't allow a visit?

For current child sponsors

Can I contact my sponsored child through social media?

Can I maintain a relationship with my previous child?

I received a letter ending my sponsorship. How can I get more information now?!!

Why can't I log in to My World Vision account?

What is my account login?

I'm logged in but can't see any of my information?

Why isn't my sponsored child's photo or information showing in my account today?

7 things I should know about writing my sponsored child

What does 'child protection' mean?

How does World Vision enforce its child protection policies?

As a sponsor, how can I support World Vision's child protection policy?

How do I download my annual tax receipt online?

Why do I need to provide the security code when giving my credit card?

Can I change my giving method or provide a new credit card number online?

Will my monthly child sponsorship donation ever increase?

What if I can't make my monthly donations or wish to cancel my monthly donation?

A community graduation

Why does sponsorship come to completion in a community?

How does World Vision decide it's time to end the partnership?

What happens in my sponsored child's community after graduation?

Why can't I continue sponsoring my child until he/she is 18 years old?

Why can't I keep writing to my sponsored child after the community graduation?