World Vision Canada is committed to digital accessibility, and to conforming to the Web Content Accessibility Guidelines (WCAG) 2.0 , Level A and AA and complying with the Accessibility for Ontarians with Disabilities Act (AODA) effective communication requirements, and other applicable regulations.
As part of this commitment, we have engaged eSSENTIAL Accessibility to assist in the administration of our digital accessibility program. Their accessibility program evaluates and audits our digital products on an ongoing basis in accordance with best practices and is supported by a diverse team of accessibility professionals, including users of assistive technologies. Our platform, moreover, goes beyond minimum compliance requirements by making an assistive CX technology application available to customers who have trouble typing, gesturing, moving a mouse, or reading. The application is free to download and it incorporates tools such as mouse and keyboard replacements, voice recognition, speech enablement, hands-free/touch-free navigation, and more.
Policies and Procedures
We have revised our policies and procedures to include details on how to provide our programs and services to people with disabilities.
Our office in Mississauga is fully accessible to those with disabilities.
If you wish to make a comment or ask a question about the accessibility of our facilities, programs and services, please contact us using one of the following methods:
Online: When completing the form select the “Accessibility” option from the drop-down menu.
By Phone: 1.866.595.5550
TTY USERS: Please call 711 (Bell Relay Service)
Live Chat by clicking on the chat icon.
World Vision Canada
1 World Drive