We are committed to meeting the needs of all our supporters and are doing everything we can to continually improve access to our facilities, programs and services. We believe that creating genuine accessibility is a progressive journey, and it will take some time to achieve this. In the meantime, we encourage you to share your feedback with us about accessibility at World Vision Canada, as we are constantly looking for ways to improve.
Current Accessibility Initiatives
Accessible Customer Service Standard Training
We have trained our staff on how to interact with supporters in order to break down and prevent barriers to accessibility.
Policies and Procedures
We have revised our policies and procedures to include details on how to provide our programs and services to people with disabilities.
Our office locations in Mississauga and Montreal are fully accessible to those with disabilities.
If you wish to make a comment or ask a question about the accessibility of our facilities, programs and services, please contact us using one of the following methods:
Online: When completing the form select the “Accessibility” option from the drop-down menu.
By Phone: 1-866-595-5550
TTY USERS: Please call 711 (Bell Relay Service)
1 World Drive
433, rue Chabanel Ouest