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CUSTOMER SERVICE

Customer Service Overview

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Overview
​Your support has helped create happier and healthier communities for children.

 

HAVE A QUESTION?

Do you have a question about World Vision, sponsorship or your online account? Check out our Frequently Asked Questions page to get the answer!  You may also contact us phone or email. Please visit our Contact Us page.


 

NEED TO UPDATE YOUR INFORMATION?

If you have an update to make to your World Vision account - like an address change or authorization update - sign up to create a My World Vision online profile so you can make these changes any time.

Not only that, but you'll also have access to your tax receipt, donations history and see information about your sponsored child and their community!

To create an online profile, follow "What Should You do Next?" below. ​​​​​​

 

WORLD VISION CANADA HIRING PRACTICES

Read the letter from World Vision Canada president, Dave Toycen about World Vision Canada's hiring practices in light of recent media covering policy changes at World Vision United States.

 

OUR RESPONSE TO FALSE EMAILS 

Learn the real facts behind a malicious email that is spreading false information about charities.


 

ADDITIONAL RESOURCES

CONTACT US

Toll-free: 1-866-595-5550

Phone: 905-565-6100

Email: Click Here

Mail: 1 World Drive

Mississauga, Ontario

L5T 2Y4

Fax: 1-866-219-8620

Already have a World Vision Online Account?

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