CUSTOMER SERVICE

Customer Service Overview

Share on Google+
Share on Facebook
Share on Twitter
World Vision Customer Care Rep Alex
​Your support has helped create happier and healthier communities for children.

IT'S TAX SEASON!

Thank you to all our Supporters! World Vision's tax receipts have gone digital to help ensure more funds are going towards programs that help children. If you have an email address on your account, you will receive your annual tax receipt via email by the end of January.

Printed receipts will be mailed starting mid February. If you have not received your tax receipt by the end of February, please contact our Customer Service team at 1-866-595-5550. Ask our representatives how you can receive your receipt digitally and help more of your donations go towards programs that help vulnerable children. To receive digital tax receipts, click here to create or update your World Vision online account.


HAVE A QUESTION?

Do you have questions about World Vision, sponsorship or your online account? Check out our Frequently Asked Questions page to get the answer! You may also contact us by phone or email. Please  visit our Contact Us​ page.

 

NEED TO UPDATE YOUR INFORMATION?

If you have an update to make to your World Vision account - like an address change or authorization update - sign up to create a My World Vision online profile so you can make these changes any time.

Not only that, but you'll also have access to your tax receipt, donations history and see information about your sponsored child and their community!

To create an online profile, follow "What Should You do Next?" below. 

ADDITIONAL RESOURCES

CONTACT US

Toll-free: 1-866-595-5550

Phone: 905-565-6100

Email: Click Here

Mail: 1 World Drive

Mississauga, Ontario

L5T 2Y4

Fax: 1-866-219-8620

Already have a World Vision Online Account?

Login