CUSTOMER SERVICE

Sponsorship Rates

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​Important Information about your Sponsorship Account
In everything we do, we aim to find the best balance between cost, donor satisfaction and the impact of donated dollars. So to honour best practices, World Vision Canada (WVC) will provide donors with prior notice before any proposed increase is implemented. WVC will obtain your consent for any increase in your monthly sponsorship amount through the "opt-out" process. This means that if you receive WVC's notice of an increase and want to participate, there is nothing further required from you. If you don't want to participate in the increase, simply indicate so by using one of the easy "opt-out" options that will be provided. As always, if you wish to stop your sponsorship, you may do so at any time by giving three weeks' prior notice to WVC through one of several methods.

 
If you are a sponsor making your donations by pre-authorized debit ("PAD"), you may revoke your PAD authorization to WVC at any time, subject to providing three weeks' prior notice to WVC. Sample cancellation forms, or more information about the right to cancel PAD agreements may be obtained by contacting your financial institution or visiting http://www.cdnpay.ca/. As a sponsor on PAD you have certain recourse rights if any debit taken by WVC from your account does not comply with your PAD authorization. For example, you have the right to receive reimbursement for any debit that is not authorized or is not consistent with the PAD authorization you signed with WVC.
 
To obtain more information on your recourse rights, contact your financial institution or visit http://www.cdnpay.ca/.
 
Thank You for What You are Doing for Children
Your generosity is making a world of difference for children. Thank you for being a caring child sponsor — you are bringing health, hope and happiness to children, families and entire communities. With the right support children are able to flourish.
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