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Sponsor Visit - Common Questions

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Bethany with sponsored child
Canadian sponsor Bethany shares a special moment with her sponsored child Frank.

Contact Us

Have a question not addressed below? We are here to help – contact us:

BY PHONE:     1 866-595-5550

BY EMAIL:        sponsorvisit@worldvision.ca


Where will I meet my sponsored child?

Sponsor visits typically take place at a World Vision office, community centre or school. It is important to note that in some countries, due to their child protection policy, the visit is held outside of the sponsored child’s community.

How long will my visit last?

Sponsor visits take place on weekdays and are typically a few hours, not including the travel time to and from the community. It is understandable that you may want to extend your visit, but we ask that you respect the length of time the local World Vision staff has allotted for your visit. Bear in mind that a lengthy visit may disrupt the normal daily routine of your sponsored child, their family and the community.

Will World Vision book my travel arrangements?

No. World Vision Canada will organize the necessary arrangements for you to meet your sponsored child only. For all other travel-related logistics such as; flights, hotels, passports, visas, and health/vaccines, please contact your local travel agency. For information on country specific travel advice and advisories please go to: https://travel.gc.ca/

What expenses are involved in visiting my sponsored child?

You are responsible for covering all the expenses related to visiting your sponsored child. This may include transportation, meals and lodging for yourself, your sponsored child, and the local staff accompanying your visit.

Should I contact the World Vision office when I arrive in my sponsored child's country?

Yes. Before you depart from Canada, we will provide the name and telephone number of the World Vision staff member who will be accompanying you on your visit. You will be required to contact the local World Vision office upon your arrival to reconfirm the details of your visit.

How will my sponsored child feel about my visit?

Sponsored children are usually excited to meet their sponsors. However, like many children, your sponsored child may initially be quite shy. Give your child some time to get comfortable. During your visit, you may receive a special welcome from the elders, leaders or even the entire community. Be assured that your sponsored child will cherish the memory of your visit.

What if I have to cancel my visit?

Cancelling your visit will disappoint your sponsored child and should be avoided if possible. If you must cancel your visit, please contact our sponsor visit team to discuss the situation. 

Note: If it is a last-minute cancellation, you may be required to reimburse the overseas office for any expenses already incurred.

Is there a chance my visit may be cancelled or postponed?

We will make every effort to arrange a visit with your sponsored child during the time you have requested. However, due to unforeseen circumstances, such as family matters, political circumstances, inclement weather or natural disasters, we may be required to cancel or postpone your visit.

Will I be able to take photos during my visit?

Although it is usually acceptable to take photos of your sponsored child, you will need to first ask permission from your sponsored child and their family. Our local staff will advise you about this. Please respect the wishes of your sponsored child's family.

Can I post photos, videos or comments of my sponsored child visit on social media?

Yes, you may post on social media about your sponsored child visit but you will have to comply with the following restrictions from our child protection policy.

Please do not post:

  • Photos, videos or comments that mention the sponsored child’s last name or specific location
  • Photos, videos or comments that portray children in a disrespectful or immodest way
  • Photos, videos or comments that contain geotags
  • Photos and videos of children from the following countries (due to country laws):
    China, Jerusalem/West Bank/Gaza, Laos, Lebanon, and Mauritania

What should I wear during my visit?

When you are visiting your sponsored child, please keep in mind that clothing may be a sensitive cultural issue. Please dress modestly. Men and women should both avoid wearing shorts. A comfortable, sturdy pair of walking shoes is essential. Please contact your travel agent for information pertaining to the specific country you will be visiting.

Do I need immunizations prior to my visit?

It is important that before your trip you visit a travel clinic or speak with your family doctor for information about tropical diseases, immunizations, out-of-country health insurance and prevention measures.

May I bring a gift with me?

Yes. However, when selecting gifts, please be sensitive to your sponsored child’s family and community. Remember that siblings and other children from your sponsored child’s community may be present during your visit. Practical and inexpensive items are best.

Here are some suggestions:

  • School supplies: backpack, pens, pencils, notebooks, binders, math set, etc.
  • Soccer balls or volley balls with an air pump (these are especially valued in schools).
  • Small, inexpensive items: soap for blowing bubbles, a kite, a skipping rope, a Frisbee, etc.
  • Canadian souvenirs: small flags, pins, hats, postcards, t-shirts, etc.
  • Stickers, colouring books, pencil crayons, etc.
  • Pictures of yourself and your family.
  • Hygiene items: soap, shampoo, wash cloths, toothbrushes, hair accessories, etc.
  • For the family: cooking utensils, tea towels, J-cloths, pot holders, etc.
  • Solar flashlight, radio, sun hat, work/garden gloves, small garden tools, etc.
  • Local groceries: fruit, rice, sweets, tea, sugar, etc.

IMPORTANT:

  • Please do not give money to your sponsored child, their family or other community members during your visit.
  • For privacy and child protection reasons, we ask that you do not give your mailing address, email or phone number to your sponsored child, their family or other community members.

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