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 Home > Customer Service
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Customer Service
BE AWARE OF SUSPICIOUS E-MAILS AND FRAUDULENT FUNDRAISING
We are distressed that generous and unsuspecting people might be taken advantage of by someone using World Vision’s good name to solicit or steal donations that were intended to help children and communities. Be aware of suspicious fundraising activities, and help us fight fraud.
 Suspicious e-mails
It has been brought to our attention that emails are circulating under the World Vision name asking recipients for personal contact and banking information to facilitate the transfer of money orders through personal bank accounts. Please be aware that this communication is not from World Vision and is a scam. Please be assured that World Vision Canada does not rent or sell its donor information and will never ask for confirmation of personal or financial information via email.
Click here to review how you can identify legitimate World Vision Canada email communications.
If you ever have any questions regarding your account with World Vision, or if you have received a suspicious email, please call 1-866-595-5550 to speak to one of our representatives.
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